Dental Assistant

How Students in Dental Administration Training Can Improve Office Productivity

February 19, 2020

dental office administration collegeKeeping a dental practice running is no easy task. You need to make sure there is a steady flow of patients, avoid keeping people waiting for too long, and maintain communication between dentists and the front desk.

Dental administrators are responsible for ensuring the dental surgery runs smoothly. They manage appointments, patient information, billing, and everything in between!

Read on to discover how dental administrators can increase productivity at dental practices.

Become a Dental Administrator and Allow Patients to Book, Reschedule and Cancel Appointments Online

Historically all dental appointments were made over the phone. If it was a particularly busy period, patients could be left on hold, meaning they were less likely to make an appointment, and even less likely to cancel if diary changes meant that they couldn’t make it.

Nowadays, dental practices should offer the option for patients to make appointments online. This will increase the number of appointments made. Allowing patients to change or cancel their appointment online will also reduce the number of no-shows.

Introducing an online booking system will increase productivity by freeing up some of the dental staff’s time. Dental staff will no longer have to spend hours on the phone scheduling and rescheduling appointments as this can be done via the online system. Dental office administration college will show you how to use different kinds of office software for scheduling appointments in a simulated dental office environment.

Send Automated Follow-Ups and Reminders via Text or Email

It is also a good idea to send automated reminders via text or email to patients one or two days before an appointment. This will save dental staff having to spend time calling patients to remind them that they have an appointment coming up.

Automated messages are also a good way to gather feedback. An online form asking patients to evaluate their experience could be automatically sent to patients after every appointment.

If a patient hasn’t had an appointment in over six months, it might be a good time to suggest scheduling the next one. This could also be done by an automated message to help the practice retain regular patients.

Know How Long Routine Procedures Take

As part of your dental administration training, you will become familiar with some of the more common dental procedures. This will enable you to answer any patient questions, and will also help with scheduling appointments as you will know roughly how long each one is likely to take. The average appointment including cleanings, fillings, and checkups takes under an hour.


Keeping patients waiting too long can result in bad reviews and lost clients
Keeping patients waiting too long can result in bad reviews and lost clients

If you find that patients are often left in the waiting room for more than 20 minutes, it might be a good idea to investigate why this is. Are you leaving enough time for appointments? Are you overscheduling? Take note of how long appointments take on average and allow an extra 5 or 10 minutes between appointments for the dentist to catch up. Leaving patients waiting for too long every time will have a negative impact and could result in bad reviews and lost clients.

Use Digital Software to Store Patient Information

As a dental administrator you will be responsible for maintaining patients’ medical data. This is highly confidential, so it’s important it’s stored safely. Using a digital software database is the best way of managing this information.

Some systems allow patients to upload their own information directly using computers and tablets in the dental office. This will make the practice more productive and help avoid human errors, as dental staff will not input data manually from a paper form to a computer.

Do you think you have what it takes to become a dental office administrator?

Contact Medix College to find out more!

Visit Our Blog Directory

Dental Assistant

How to Manage Supply Inventory after Dental Assistant College

December 09, 2019

dental assistant school

As a dental assistant you will be trained to educate patients and families on dental health, take and develop x-rays, and provide chair support to the dentist along with many more tasks that keep a dental office productive and successful. One of your other important tasks might be ordering dental and office supplies, and managing inventory.

There are so many items needed to make sure everyone in a dental office can do their work without interruption. From pens and printer paper to gloves and other lab supplies there is a lot to keep track of. This is a job that requires attention to detail and a high level of organizational skills. Here are a few tips that should help keep you and your co-workers stocked up.

Remember FIFO

FIFO is a term from accounting used to report the value of inventory and means “first in first out.” For office and dental supplies this is how you will make sure the oldest supplies are used first and that you use things before their expiry dates. Following this principle also means that you will automatically be keeping track of inventory, how long it takes to use supplies, and when to order new inventory.

FIFO is a simple but important principle to follow when it comes to inventory
FIFO is a simple but important principle to follow when it comes to inventory

The FIFO guideline will also affect how you organize your supply closets. When you re-stock any item, you will shelve it behind the older items to make sure the newer items aren’t used first. Pens can get old, paper yellows, but FIFO and regular inventory checks will stop unnecessary waste from occurring.

Price Watch and Buy in Bulk

The same way affordability may be a concern when you are looking for a dental assistant college, you will want to keep costs down for supplies in a dental office. If you are able to purchase large quantities of items at a reduced cost, do so. Reducing the frequency of supply orders as much as possible is an extra benefit of this strategy.

To buy in bulk effectively you will have to monitor use of supplies to make sure the bulk purchase is worth it. Additionally, for items that do not have special bulk prices, it is advisable to watch out for any sudden price hikes or sudden increases of supply use. These things will change your budget. Effective spending or a well calculated budget will make sure important work is done on schedule.

After You Finish Dental Assistant School: Organize and Simplify

Keep your inventory organized. One way to do this is to keep the most frequently used items around eye-level. Of course, this may vary from employee to employee, but as a general rule you want to store infrequently used items high if they’re light and low if they’re heavy. Overall it is helpful to have a diagram of the supply closet showing where everything is and how much is left.

Checklists and calendars will make sure you never miss out on supplies
Checklists and calendars will make sure you never miss out on supplies

When you organize an inventory list with a supply-log and track how much of an item or product is used over time you can then pre-set order dates. This will simplify your ordering process and make sure you do not run out of supplies before new stock arrives.  Unlike an exam during your intra oral dental assistant training, you will not have to rely on your memory when you do this. Also, if you’re out of the office, then your organized and simple inventory plan will allow someone else to make sure there are supplies when you return.

Looking for more information about dental assistant school?

Contact Medix College to learn about our programs.

Visit Our Blog Directory

Dental Assistant

3 Tooth-Friendly Foods for Students in Dental Assistant Training

October 18, 2019

dental assistant college in Ontario

Some foods are better for your teeth than others. While foods like sugary candy, carbonated soft drinks and starchy foods can cause cavities and tooth decay, there are plenty of others that can work wonders for maintaining your oral health. What’s more, they’re also good for you in more ways than simply keeping your teeth healthy.

Alongside regular brushing and flossing, eating certain foods can help keep your—and your patients’—teeth in great shape. Here are three of the best foods for teeth if you’re about to start your training to become a dental assistant.

1. Cheese Can Be a Great Source of Protection Against Cavities and Tooth Decay

It’s a beloved food by many, and one with surprising benefits for your teeth. For one, cheese, like most dairy products, generally contains plenty of calcium and vitamin D. Moreover, a study from the journal General Dentistry in 2013 reported that a group of children aged 12 to 15 years old who ate cheddar cheese had lower levels of acid that can cause tooth decay compared to children who consumed sugar-free yogurt or milk. When each subject’s pH levels were measured 10, 20 and 30 minutes after consumption, a sharp increase in those levels were shown by children who ate cheese. That suggests that cheese can protect against tooth erosion and cavities. Furthermore, because cheese contains both protein and calcium, it can improve the strength of one’s tooth enamel as well.

Raisins contain phytochemicals that can stop the growth of cavity-causing bacteria
Cheese has been shown to prevent tooth decay

2. A Number of Vegetables Can Be Helpful As Well, Including Raw Carrots

There are many different types of vegetables that can be helpful for maintaining oral health, such as leafy greens, and which have other excellent health benefits. However, carrots are one food with particularly great tooth-friendly benefits. Carrot sticks can increase the production of saliva in one’s mouth, which helps lower the harmful effects of acidic foods. They are also rich in fibre and can minimize the risk of developing cavities. Plus, they are a fantastic source of vitamin A and chewing on them can help cleanse and disrupt the buildup of plaque on teeth. Since intra oral dental assistant training emphasizes educating others about maintaining optimal dental health, this is one food whose oral benefits are worth mentioning to future patients.

3. Raisins are Another Food for Those in Dental Assistant Training to Embrace

Raisins are full of fibre and iron, can decrease blood pressure, and are low in fat. Perhaps surprisingly—given their sweet and sticky nature—raisins may also help fight cavities. Raisins not include table sugar or sucrose, but they are naturally sweet in spite of this. Because sugar helps to cause bacteria to stick to the surface of teeth, plaque is produced as a result. Raisins, on the other hand, contain phytochemicals (or plant antioxidants), which can kill the plaque bacteria that lead to cavities. Although some dental experts advise against raisins because of how naturally sweet and sticky they are, those in dental assistant training should know that such phytochemicals found in raisins have been known to stop the growth of bacteria in the mouth.

Raisins contain phytochemicals that can stop the growth of cavity-causing bacteria
Raisins contain phytochemicals that can stop the growth of cavity-causing bacteria

Do you want to attend a dental assistant college in Ontario?

Contact Medix College to learn more.

Visit Our Blog Directory

Dental Assistant

5 Types of X-Rays You May Work with After Dental Assistant Training

September 20, 2019

dental assistant college in Ontario

X-rays provide dental assistants and dentists with images of clients’ teeth so that they can assess their oral health. By looking at these images, dentists can identify complications like cavities and tooth decay, and recommend different procedures and treatments to fix the problem.

How often a client will receive x-rays depends on the client’s dental history and records. Some clients may need an x-ray as frequently as every six months, while other clients with no history of dental or gum problems will only require an x-ray every couple of years.

Read on to discover different types of x-rays you might use in your career as a dental assistant!

1. Bitewing X-rays Are a Very Common Type of X-ray

A bitewing x-ray provides an image of the upper and lower posterior teeth as well as their roots and supporting bones. A bitewing x-ray allows the dentist to determine if the crowns of your back teeth match up as they should. When this technique is used, clients are asked to bite down on a piece of x-ray film that allows for the image to be captured. This procedure is one you’ll encounter a lot after dental assistant school as it helps dentists detect changes in the jawbone structure that might be caused by gum disease.

2. Periapical X-rays Give Dentists a Lot of Detail

The periapical x-ray is used to capture an image of the entire tooth from the crown to the root. The periapical x-ray is taken by placing a film and attached film holder into the client’s mouth. The client is asked to bite down firmly onto the device so that it stays immobile until the x-ray is taken. Periapical x-rays are useful for detecting changes in the root of the teeth and its surrounding bone structure.

You’ll learn about taking x-rays during your training

3. Panoramic X-rays Are Similar to Panoramic Photos

For a panoramic x-ray, dental clinics use a machine which rotates in a semi-circle pattern in front of the client’s head. This type of x-ray shows images of the teeth, jaws, nasal area, sinuses and joints of the jaw. In your career after dental assistant training, you may come across panoramic x-rays when clients are in need of certain types of treatments. For example, they are used to plan for orthodontic treatment and procedures, such as braces, implants, and dentures.

4. Occlusal X-rays Are Common in Pediatric Dentistry

The occlusal x-ray provides an image of the upper and lower jaw. This type of x-ray is frequently used by pediatric dentists to find teeth that have not yet broken through a child’s gums. The technique used to administer this type of x-ray is similar to the bitewing technique.

As a dental assistant, you will take and develop x-rays
As a dental assistant, you will take and develop x-rays

5. You May Administer Full Mouth Survey X-rays After Dental Assistant Training

A dentist might order a full-mouth survey x-ray for a patient. This type of x-ray is done by using a combination of techniques including the bitewing and periapical x-rays. Dentists will usually ask patients who are new to a clinic for a full mouth survey x-ray. These images can then be used in later interventions to identify any possible changes. A full mouth survey x-ray might also be required before a significant procedure, such as a root canal, gum disease treatment, and extractions.

Are you looking for a dental assistant college in Ontario?

Contact Medix College to find out more about our programs.


Visit Our Blog Directory

Dental Assistant

How to Make Children Comfortable at the Dentist after Dental Assistant School

August 30, 2019

healthcare courses

The prospect of going to the dentist is pretty frightening for a lot of children. If you want to be a dental assistant, an ability to help children feel calm and comfortable in the dentist’s office will be a big asset in your career. Simply being capable of projecting calm and confidence can help children feel relaxed, which in turn makes your and the dentist’s jobs much easier.

For a child, even a brief annual check-up can seem daunting. If you are someone who is great around children, and you combine that personality with the appropriate training, you could thrive in your career in the dental office. Read on to learn how you can help children feel less nervous about going to the dentist.

Stay Positive Around Children So That They Know They Are in Safe Hands

As a health professional, you want to stay upbeat around children without misleading them. Saying things like “this won’t take long and you won’t feel a thing” may actually be counterproductive. After all, it may not be true! If the appointment goes longer than expected or if the child does feel some discomfort, then they are going to feel misled. Instead, tell them how brave they are being and talk about how you’re helping make sure their smile is like brand new. Likewise, avoid words like “pain” and “hurt” as these may make children fearful of what is to come

Staying positive can help children feel more comfortable at the dentist’s office
Staying positive can help children feel more comfortable at the dentist’s office

Explain What You’re Doing So That the Process Doesn’t Seem So FrighteningBecause of your healthcare courses, you’ll know a lot about the tools, materials, and processes you’ll be using. You can use this knowledge to help put children who are in the dentist’s chair at ease. For example, you can talk about what each instrument that you’re using does. Of course, you don’t want to go into too much detail—these are children after all!—but talking about how certain instruments help get nasty plaque off of their teeth will help dispel some of the mystery and fear surrounding the dentist’s office. You could even turn it into a game by talking about how you are hunting down “plaque monsters” or “cavity trolls” with your special dental assistant tools!

Your Knowledge From Dental Assistant School Can Help Build Trust with Children

If children trust you, they will feel much more comfortable at the dentist’s office. For health professionals, one way to establish trust is through knowledge. If patients can see that you are knowledgeable about your profession, you make yourself a person they can more easily trust. That applies for patients of all ages, including children.

You can use your knowledge from dental assistant school to help children feel safe
You can use your knowledge from dental assistant school to help children feel safe

Fortunately, dental assistant school is an opportunity to gain a lot of knowledge about dentistry and the dental assistant profession. For example, you’ll learn about preventive dental procedures, dental radiography, and pharmacology. Of course, you don’t need to explain these concepts to children in much detail, but talking to them about how much training you did can help them feel well taken care of.

Do you want to learn how to become a dental assistant?

Contact Medix College to learn more about our dental assistant training

Visit Our Blog Directory

Dental Assistant

Interested in Dental Administration Courses? How to Handle No-Shows and Last-Minute Cancellations

June 07, 2019

Last-minute cancellations and no-shows are a part of working in dental administration. As the backbone of a dental office, it’s up to an administration team to deal with this issue professionally and efficiently. Unfortunately, when a client is a no-show, other clients have missed out on their slot. In addition, scrambling to try and fill a last-minute cancellation is difficult, time-consuming, and takes away from other office duties.

To deal with this problem, you can apply your soft skills and a few simple strategies, to both discourage cancellations and handle them when they come up. Here’s a quick look at some of the tricks you can use.

Employ Strategies to Prevent Cancellations Before they Happen

As with habits like flossing, some of the best administrative tactics are preventative. Appointment reminders through calls, text messages, and emails keep clients aware and accountable. It can also be a good idea to not offer cancellation instructions in the reminders you send, as that information can get clients thinking about cancelling their appointment. Approaching appointments with the positive assumption that the client will come in can affect their behaviour more than you think.

Scheduling and rescheduling appointments, as outlined in dental administration courses, is a big part of running an effective dental office. When a client books an appointment, ask them to give adequate notice if something comes up. This buys you more time to deal with rebooking slots and makes the process less hectic. If a client does cancel, reschedule them, but not for the very next day or soonest available slot—unless the cancellation was completely unavoidable. This helps to show that time slots have value, making people less likely to want to give theirs up.

Soft Skills Complement Knowledge from Dental Administration Courses

Whether you are working as an office assistant, a dental secretary, or in another facet of dental administration, your soft skills will take you a long way. Your ability to connect with other people and understand where they are coming from will build rapport, even to the point where clients may look forward to coming to the dentist!

Young Assistant make Appointment on Reception in Dental Clinic

Getting to know your clients is a great way to help them trust you and feel comfortable at appointments

Use first names, take time to acknowledge each client as an individual, and lead with kindness. When people like you, they are more likely to want to follow your instructions and treat the dental office with respect, by showing up for their appointments. Dental anxiety and fear of going to the dentist are common reasons for cancelling or delaying appointments. If you can make nervous clients feel comfortable and safe with you, they’ll be more likely to feel they can handle coming in for their procedures and less likely to be no-shows.

Use Communication Skills You Picked up in Dental Administration Training

Backing up people-savvy soft skills with excellent, clear communication is a surefire way to make sure clients hear the information they need. This is why effective communication skills are part of a dental office administration program.

Understand why clients are cancelling. A good rule of thumb is to listen first, then respond. Cancellations happen, sometimes for upsetting reasons. If a client calls to say they can’t come in, show concern and ask if everything is okay. Next, ask clear questions about why they are unable to come in. If their situation sounds like it might be flexible, you can offer suggestions of what they could change to make it work. For example, maybe a client’s car is out of service but they live close enough to use public transport.

young beautiful woman at reception isolated white

Take the time to understand what cancelling clients are going through so that you can help

Sometimes clients will take your advice and come in for their appointment, but if they just aren’t able, you’ve still offered friendly help, shown concern, and furthered your rapport with the client. This is all part of being a top-notch dental administrator.

Are you interested in dental administration training?

Contact Medix College for more information.

Visit Our Blog Directory

Dental Assistant

4 Ways to Soothe Stressed Clients When You Become a Dental Office Administrator

May 17, 2019

Receptionist Greeting Female Patient At Hearing Clinic, Smiling Shaking Hands

Dental services are naturally an important part of protecting and improving clients’ oral health, but it isn’t always a straightforward matter for some. Whether it’s due to anxiety about an upcoming treatment, embarrassment over their dental needs, or for another reason, it is certainly not uncommon for clients to be stressed or nervous when they arrive at a dental practice. As a dental office administrator, you can help clients feel more comfortable and help to reduce their stress levels before they see the dentist.

Read on for a few helpful tips that can help you soothe stressed clients.

1. Dental Administrators Know an Organized Waiting Area Is Reassuring to Clients

The waiting room is an important space for graduates of dental office administration college. It’s also important to clients, as it provides them with an immediate first impression of your business. They’ll also be spending a significant amount of time in the waiting area, so this is a part of the office that can have a big impact on their experience. If your office is cluttered and unorganized, clients may feel less than positive about services—even if they are excellent. Keeping the waiting area tidy and organized can make a big difference. In addition, plenty of natural lighting, beautiful paintings, and perhaps even a potted plant can go a long way towards creating a relaxing environment where they feel comfortable.

2. Include Interesting Reading Material When You Become a Dental Office Administrator

If reading a tattered magazine from 1997 doesn’t sound appealing to you, it probably won’t be appealing to your clients either. Although clients have their phones to keep them company, providing interesting reading material can help keep them occupied. This in turn can help take their minds off the procedures they’re waiting for. You can even include a few unusual selections such as cookbooks, coffee-table books, or picture books to keep clients and children entertained.

Current and interesting reading material can help take clients’ minds off their appointments

3. Ambiance Is Important after Dental Office Administration Courses

For many clients, one of the main sources of stress and anxiety is the sound of the dental drill, and simply hearing it can make them nervous about even a routine procedure. Although there’s no way to mute the noise of a drill, there are ways to reduce it. Playing soothing background music can help draw clients’ attention away from loud dental machinery.  Water features such as a fish tank or fountain can also provide more soothing noise that masks the sound of dental tools.

4. Being Open and Communicative Can Help Give Clients Peace of Mind

It’s important to establish a strong sense of communication when you become a dental office administrator. Whether greeting clients with a friendly smile or making a quick call to confirm an appointment time, dental office administrators often use their communication skills. Communication is more than just making small talk, though—it also includes staying friendly and professional. For many clients, your expert communication skills can help them feel welcomed and comfortable in your dental office.

Students at Medix College can use their training to communicate with clients

Are you interested in starting a new career in dental administration?

Contact Medix College to find out more about our dental administration courses.

Visit Our Blog Directory

Dental Assistant

Want to Become a Dental Office Administrator? What You Should Know About Communication

April 19, 2019

If you’re a people-person who enjoys helping others and has a keen eye for detail, then starting a career as a dental office administrator can be an exciting and rewarding change.

Communication is an important part of our personal and professional lives, but like any other skill, it takes practice to master. For dental office administrators, communication is a vital tool that helps keep clients and the dental office on the same page, and helps make everything run smoothly. Sometimes, however, it can be difficult to know the right and wrong way to communicate with others, especially in a professional environment.

If you’re interested in becoming a dental office administrator, read on to find out how you can use your communication skills to your career advantage.

Attention and Active Listening Is an Important Part of Effective Communication

Dental office administrators often act as the bridge between clients and their dental office, which includes taking and coordinating information among all involved parties. Poor service can give your office a bad reputation, which is why it’s important to show clients that you’re engaged and care about their concerns.

Communication is much more than talking—it also involves something known as active listening. Active listening means paying close attention to the conversation you’re taking part in. It helps you better understand the information that’s being communicated to you, and also helps you address and manage a problem a client might be having. Students in dental office administration courses will need to communicate with clients and fellow staff members to coordinate billing services and maintain their establishment’s medical database, so good listening skills will be very useful in your career.

Good listening skills are an important part of communicating with clients

Dental Office Administrators Know to Use Good Email and Phone Etiquette

While you may see many of your office’s clients in-person, some of your daily business may be conducted through other forms of communication such as by phone or email. You may commonly have to use email to communicate with clients or other businesses, and it’s important to remember that when you do, you are representing your dental office.

In order to make sure you put forth a professional image when you become a dental office administrator, use a formal tone to clearly and concisely share the information or message you need to send, and keep your audience in mind. Remember—you’re communicating with people who expect prompt, professional service.

Students at Medix can use their training to effectively communicate with clients

Dental office administrators are also frequently expected to make and receive calls that come into the office. These calls can be about a variety of different things, from scheduling appointments to managing health information, and providing billing services, but similarly to proper email etiquette you should always strive to keep a professional tone with whomever you happen to be speaking to. If you’re speaking with someone who’s frustrated by a problem, instead of raising your voice and speaking curtly, try to keep a level tone and be respectful as you work with them to find the right solution.

Do you want to earn your dental office administration diploma and start a new career?

Contact Medix College for more information about our courses.

Visit Our Blog Directory

Dental Assistant

Considering a Dental Administration Career? 5 Facts about Ontario’s Healthy Smiles Program

March 08, 2019

March 8, 2019

office assistant signing in a patient

Good dental care is essential for children and youth. Even for those who have yet to lose their primary or baby teeth, proper hygiene and effective treatment can make a world of difference. Preventing painful cavities, improving oral and overall health, and teaching good habits will help protect their teeth long into the future.

Fortunately, Ontario has a government-funded provincial dental program to help ensure that all children and youth, regardless of their family’s income and whether or not they’re insured, can receive much-needed, high-quality dental care. Healthy Smiles Ontario provides free preventive, routine, and emergency dental services for children and youth 17 years and under from low-income households, with hundreds of thousands of children in the province eligible for the program.

If you’re interested in a career in dental administration in Ontario, here are five facts to help familiarize you with this important program.

1. Healthy Smiles Has Combined Several Publicly Funded Dental Programs
As of January 1st, 2016, Healthy Smiles Ontario has combined several formerly separate publicly funded dental programs. These include dental benefits for children under Ontario Works, the Ontario Disability Support Program, and the Assistance for Children with Severe Disabilities Program, as well as the Children In Need of Treatment Program, and preventive oral health services offered by local public health units. Any children who enrolled in these programs were automatically transitioned onto the Healthy Smiles Ontario program.

2. Many Children Are Eligible and Some Are Automatically Enrolled
Children are eligible for the program if they are 17 years of age or younger, if they live in Ontario, and if they come from a household with a family net income equal to or less than the limits set out by the program. For families with one child, for example, the limit is $23,170 a year. This limit rises with the number of children in a family. Children are automatically enrolled in the program if they receive assistance under Temporary Care Assistance or Assistance for Children with Severe Disabilities, or if they or their families receive Ontario Works or Ontario Disability Support.

3. Healthy Smiles Covers Preventive, Routine, and Emergency Dental Care
Healthy Smiles Ontario covers a broad range of services for children and youth, including preventive, routine, and emergency dental care. This includes check-ups, cleanings, fillings for cavities, x-rays, scaling, tooth extraction, and urgent or emergency dental care.

When you become a dental office administrator, however, you should be aware that Healthy Smiles Ontario doesn’t cover cosmetic work, meaning that treatments like teeth whitening and braces are not eligible.

Health Smiles covers a broad range of essential dental treatments for children

4. Families Can Easily Enrol Online or by Mail
It’s easy for families to apply for Healthy Smiles Ontario either online or by mail as long as they’ve filed their taxes in the previous year and have a valid social insurance number. If during your dental administration career you encounter any clients who would like to sign up for the program but don’t have a social insurance number or haven’t filed their taxes, you can let them know that they can still apply by mail with an appropriate guarantor who can vouch for the applicant’s identity, age, and residency in Ontario.

5. See the Benefits in Your Dental Administration Career
Tooth decay is a common yet preventable chronic disease among children, particularly those from low-income neighbourhoods. Healthy Smiles Ontario can help low-income families prevent chronic tooth decay and support children’s oral health. In your career as a dental administrator, you’ll be able to see firsthand the positive impact this has on the children and youth it helps!

In your dental administration career, you’ll see the Healthy Smiles program’s positive impact firsthand

Are you ready for a career as a dental administrator?

Contact Medix College to learn more about our dental administration program!

Visit Our Blog Directory

Dental Assistant Medical Office Administrator

Organization and Preparation: 3 Tips for Dental Office Administrator Career Success

February 01, 2019

February 1, 2019

dental administrator smiling

For dental office administrators, organization and preparation skills aren’t just nice to have, they’re essential. Dental office administrators need excellent organization skills to perform tasks like records management, scheduling, and billing. That’s why if you want to succeed as a dental office administrator, you can benefit from learning how to take your organization and preparation skills up to the next level.

Here are three tips to do just that!

1. Keep Your Workspace Organized, Even in Dental Administration School
A clean workspace will go a long way towards making sure everything else in your working life is organized. When you leave a patient’s file on an already cluttered desk, for example, it is more likely to get lost. That means you’ll end up wasting time trying to find the missing file, or make a mistake on the job. Since your workspace may be viewable to patients, a messy desk also reflects poorly on the entire dental office.

Keep your desk clean and organized by getting into the habit of putting things away as soon as you’re done with them. Ensure everything has a place where it is stored and keep items that you are most likely to need on shelves that are within easy reach. You don’t have to wait until you are actually working as a dental administrator to start de-cluttering your desk. Instead, use dental administration school as an opportunity to get yourself into the habit of maintaining a clean workspace now.

Minimizing clutter in your workspace will help improve efficiency

2. Create Habits to Make Sure Daily Administrative Tasks Get Taken Care of
Speaking of habits, you can use them to maximize your job performance in the dental office. That’s because dental office administrators have a number of tasks that need to be repeated every day. For example, preparing and managing bank deposits and sending out reminder phone calls to patients are daily tasks at most dental offices. If you know something needs to be repeated every day, set aside a specific time that is exclusively for that task. By doing a task at the same time each day, you turn that task into a habit. As a result, you’ll no longer be trying to remember which tasks have or haven’t been done—you’ll already know because you’ll have done them habitually at certain times.

3. Use Software to Help You Stay on Top of Dental Office Administration Tasks
Dental offices are becoming increasingly digitalized and most offices now rely on software to perform some tasks that were previously done manually. Software can really help you stay organized when you become a dental administrator. For example, it can be used to schedule appointments, create invoices, and to automatically send out reminders when a patient is due for a follow-up. These features can save a lot of time and allow you to focus on other tasks. You’ll learn about some of the software that dental offices expect administrators to know in dental office administration courses. Make sure you pay careful attention when learning about software in these courses so you can take full advantage of their capabilities when you are on the job.

Software helps dental office administrators stay on top of scheduling, invoicing, and other tasks

Do you want to become a dental administrator?

Contact Medix College to learn more about our programs!

Visit Our Blog Directory

Call Us