Medical Office Administrator

4 Tips on Dressing Professionally after MOA Training

November 07, 2019

moa training

As a medical office administrator (MOA) you might be the first person that clients meet at a clinic or medical facility. This means that you are a representative of the company or facility and it is important to give a good first impression. In addition to acting professionally, MOAs also have to look professional. Your potential employers will want their clients to feel comfortable interacting with you and the way you dress may affect their experience.

There might be differences in the kinds of outfits you will wear every day versus for an interview, but either way it will be necessary to look professional and polished.

1. Follow Company Guidelines

There may be formal rules about what you can and cannot wear in a workplace, especially within medical offices. Depending on the type of medical office you work in, you may need to consider your contact with people with medical conditions, or your contact with colleagues and doctors who are in close contact with clients with medical conditions. This may change the types of outfits you wear. The best practice, in this case, is to ask your employer for the dress code.

Follow company guidelines when choosing clothes for work
Follow company guidelines when choosing clothes for work

2. Dressing Up Is Better Than Dressing Down

If in doubt after you have finished MOA training, remember that it is safer to be more formal than less formal. For example, when you go to a job interview, maybe you already know that the office dress code lets employees wear dark jeans, or has a “casual day” each week. That will be good to know if you get the job, but for the interview it will be better to wear slacks and a button-up shirt, or a dress, or a skirt with a blouse and a blazer. It is also worth noting that many employers still consider tights or hosiery to be a requirement with dresses or skirts.

3. Tips for Warmer Weather

After you complete you medical office administration course, you might be interested in ideas for how to dress professionally when it’s hot outside. Unfortunately, it’s almost the same as when it’s cold. The strategies that may help keep you cool, whether you are going for an interview, or it’s just a regular work day start with finding the right material. Look for lightweight and natural materials like cotton, silk, or linen. These are good all year round because they are breathable, but the weight of the material will make a big difference. If you are dressing for an interview, give yourself extra time so you can freshen up in the bathroom when you arrive and carry your blazer so you can put it on at the last minute.

When you go shopping tell retail staff you’re looking for an office-appropriate outfit
When you go shopping tell retail staff you’re looking for an office-appropriate outfit

4. Your Best Accessory Is Your MOA Training

The addition of accessories or other stylistic elements to your clothing may change from when you have an interview to when you are going to work every day, but it is worth considering the effects of adding “showy” elements to your look. In an interview, you may want to show personality with a bright colour, or flashy pattern. Unfortunately, these kinds of outfits or large accessory pieces may distract an interviewer from your excellent qualifications that you worked so hard to obtain. Sticking with a safe and professional look is often the best choice. At the end of the day, your MOA training is what will make you stand out from the crowd.

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Medical Office Administrator

3 Reasons Why Aseptic Technique Is Important to MOA Training

May 03, 2019

Young practitioner doctor working at the clinic reception desk, she is answering phone calls and scheduling appointments

A career related to medical office administration is different than most other administration jobs. Because you’ll be working in a healthcare setting and likely interacting with patients, it’s important that you understand how you can do your part to prevent the spread of infectious diseases. That’s where aseptic techniques come in. Aseptic techniques are a standard healthcare practice that helps prevent the spread of bacteria, viruses, and microorganisms.

Learning about aseptic techniques is an important part of your medical office administration training. Let’s take a look at why aseptic technique is included in MOA training and how it can help keep you, your coworkers, and the patients you meet safe.

1. Healthcare-Associated Infections Are a Major Challenge for Healthcare Providers

The number-one reason aseptic techniques are important is because they help combat the spread of healthcare-associated infections (HAIs). HAIs are infections that happen in healthcare settings, such as in hospitals, clinics, retirement homes, and so on.

According to the Canadian Patient Safety Institute (CPSI), each year about 228,000 Canadians suffer an HAI. Controlling the spread of HAIs is the responsibility of everyone who works or visits a healthcare setting, including doctors, surgeons, nurses, patients, families, and medical office assistants. You’ll learn more about infections and microorganism growth in your medical office administration course and why aseptic techniques are every healthcare worker’s first line of defence against the spread of HAIs.

2. Infections Cost Healthcare Systems and the Economy a Lot of Money

Not only are HAIs harmful to patient health, but they are also costly for both healthcare providers and they put unnecessary strain on the healthcare system. The CPSI, for example, also estimates that treating methicillin-resistant Staphylococcus aureus (MRSA), one of the most common HAIs, costs an extra $12,216 per patient. That’s because HAIs lead to longer hospital stays, more expensive treatments, extra surveillance, and special control measures.

This also has a domino effect since the more healthcare resources that get diverted to treating HAIs, the less is available for everyone else. For example, since a patient with an HAI may require a longer stay in hospital, that means there is one less hospital bed available for other patients. As a result, practicing aseptic techniques can help combat these costs to the healthcare system. So, the aseptic techniques you’ll learn can help you do your part in improving the overall quality of healthcare in Canada.

side view of empty hospital bed in clinic chamber

Combating HAIs with aseptic techniques can help free up hospital beds and other healthcare resources

3. Simple Techniques Learned in MOA Training Can Cut the Number of HAIs

Another reason aseptic techniques are important is because they have a huge impact, but often take very little effort. For example, during your MOA training you’ll learn about how to use an autoclave, which is a machine that can sterilize medical equipment. You’ll also learn about protocols and standards for handling human samples, which can go a long way towards stemming the spread of germs and disease.

Additionally, you’ll also learn about proper hand-washing techniques. While hand-washing is considered a clean technique rather than an aseptic technique since it reduces but doesn’t eliminate microorganisms, it is still hugely important in combating HAIs. Hand-washing is quick and easy, and it is considered the single most effective way of preventing the spread of infections.

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Dental Assistant Medical Office Administrator

Organization and Preparation: 3 Tips for Dental Office Administrator Career Success

February 01, 2019

February 1, 2019

dental administrator smiling

For dental office administrators, organization and preparation skills aren’t just nice to have, they’re essential. Dental office administrators need excellent organization skills to perform tasks like records management, scheduling, and billing. That’s why if you want to succeed as a dental office administrator, you can benefit from learning how to take your organization and preparation skills up to the next level.

Here are three tips to do just that!

1. Keep Your Workspace Organized, Even in Dental Administration School
A clean workspace will go a long way towards making sure everything else in your working life is organized. When you leave a patient’s file on an already cluttered desk, for example, it is more likely to get lost. That means you’ll end up wasting time trying to find the missing file, or make a mistake on the job. Since your workspace may be viewable to patients, a messy desk also reflects poorly on the entire dental office.

Keep your desk clean and organized by getting into the habit of putting things away as soon as you’re done with them. Ensure everything has a place where it is stored and keep items that you are most likely to need on shelves that are within easy reach. You don’t have to wait until you are actually working as a dental administrator to start de-cluttering your desk. Instead, use dental administration school as an opportunity to get yourself into the habit of maintaining a clean workspace now.

Minimizing clutter in your workspace will help improve efficiency

2. Create Habits to Make Sure Daily Administrative Tasks Get Taken Care of
Speaking of habits, you can use them to maximize your job performance in the dental office. That’s because dental office administrators have a number of tasks that need to be repeated every day. For example, preparing and managing bank deposits and sending out reminder phone calls to patients are daily tasks at most dental offices. If you know something needs to be repeated every day, set aside a specific time that is exclusively for that task. By doing a task at the same time each day, you turn that task into a habit. As a result, you’ll no longer be trying to remember which tasks have or haven’t been done—you’ll already know because you’ll have done them habitually at certain times.

3. Use Software to Help You Stay on Top of Dental Office Administration Tasks
Dental offices are becoming increasingly digitalized and most offices now rely on software to perform some tasks that were previously done manually. Software can really help you stay organized when you become a dental administrator. For example, it can be used to schedule appointments, create invoices, and to automatically send out reminders when a patient is due for a follow-up. These features can save a lot of time and allow you to focus on other tasks. You’ll learn about some of the software that dental offices expect administrators to know in dental office administration courses. Make sure you pay careful attention when learning about software in these courses so you can take full advantage of their capabilities when you are on the job.

Software helps dental office administrators stay on top of scheduling, invoicing, and other tasks

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Medical Office Administrator

How Dental Administration Training Can Open the Door to a Rewarding Career

December 14, 2018

December 14, 2018
dental admin helping a young patient
Dental administration training can be your ticket to a stable and rewarding career working in a dental office, often as a dental administrator, dental office assistant, dental secretary, or dental billing specialist. Training as a dental administrator provides you with the many skills needed to excel in this career path.

If you’ve ever wondered what skills you can learn during dental administration training—and how those skills can make you more attractive to employers—read on to find out.

You’ll Have the Dental Software Skills That Are in Demand by Employers
Dental administrative work entails a lot of time spent on computers, but if you’re not especially tech savvy, don’t worry! A quality dental administration program will include course work to introduce you to basic computer skills, including how to use the internet and word processors. You will also learn how to use the various software applications that dental offices utilize for scheduling, records management, and other vital tasks. Proficiency with dental software is something that dental offices expect and having this skillset will make you a far more attractive candidate to employers. dental admin behind their desk
Your dental administration program will teach you the software that is often used in dental offices

Dental Administration Training Includes Effective Communication Training
Dental administrators are the public face and voice of a dental office. They are usually the first person a client talks to when they arrive and the last one they see when they leave. Dental administrators also typically schedule appointments and conduct follow-up phone calls. It’s for this reason that learning effective communication skills is an essential element of your dental administration training.

Dental Administration Training Will Cover the Fundamentals of Dentistry
Dental offices don’t expect their administrators to know everything about dentistry (that, of course, is for the dentist to know!), but they do expect administrators to understand dental fundamentals. A quality dental administration program will cover those fundamentals, like tooth morphology, oral cavities, occlusion, and tooth structure.

Understanding the basic terminology of dentistry is important precisely because administrators communicate with dentists and clients regularly. They will expect you to have at least a basic grasp of the procedures and terminology being used. Your ability to comprehend dental fundamentals not only reflects well on you, but on the entire dental office—which is precisely why employers will be on the lookout for administrators who have this knowledge.

An Externship Will Give You Valuable, Real-World Experience
While excelling in your classes is important, employers highly value candidates who also have real-world experience. Your dental administration training will include an externship placement where you’ll be able to apply the knowledge you learned in your courses in an actual dental office. An externship also gives you the opportunity to learn new skills that can only be acquired through direct, hands-on learning. Showing employers that you have practical experience will reassure them that you are ready to start your new job from day one.

Are you looking to begin your dental office administrator career?

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Medical Office Administrator

3 Secrets for Better Transcription During Medical Office Admin Training

November 02, 2018

office assistant at deskMedical transcription is an important task that relies on meticulous accuracy to communicate the right information, which can be a hard skill to work on when dealing with shorthand for complicated medical jargon, health conditions, and billing information. Timeliness is also a priority because transcripts are typically needed with urgency, requiring a quick turnaround time.

Developing your typing proficiency can often be as simple as practicing until you get to the right speed and ability, but there are a few additional methods you may not know about. Read on for some useful tips that can help you improve your transcription skills.


1. Listen Carefully During and After Medical Office Admin Training

Just as a doctor’s handwriting can be hard to read, it can also be difficult to be sure of what they’re saying or describing. Although it may seem unnecessary, it’s important to listen to the entire audio file first during medical office admin training to get the right context you need for the information you’re recording, as well as spot areas where you might encounter transcribing problems. Medical jargon and shorthand, for instance, are not always consistent among every doctor or staff, and need to have context to be understood.

Similarly, instead of typing as you go and listening to a few words at a time, try to listen to the whole sentence first. Transcribing a sentence word by word limits your context to expecting words that might come next, which can lead to error or misunderstanding. It also makes you work at a slower pace, and frequently pause and rewind the audio.


2. Touch-Typing and Keyboard Memorization

When you first start transcribing during your medical office administration course, it can be intimidating to see other people typing at supersonic speeds, especially if you don’t feel confident with your own keyboarding. It takes practice and patience to improve your typing admin typing

Touch-typing can speed up your keystroke rate

Memorizing a keyboard may seem hard, but there are a few tricks you can use, no matter the language or layout. Using a method known as touch-typing, first set your fingers on the far edges of the centre row of your keyboard, which in English are the ‘ASDF’ and ‘JKL;’ keys. Try to use these as your starting point and a central reference for the layout of the other keys. It’s important to remember not to look at the keys as you type, but instead watch your screen, because this will help you solidify the keyboard’s layout in your muscle memory.

3. Create an Ergonomic Workspace

While there are certain skills you can practice and use to improve your listening or typing, there are other factors you may not have considered which influence how you work. Your desk space, for example, should be ergonomic, meaning it is tailored towards your comfort and efficiency.

Small details you may not consider can have a significant effect on how you work. An uncomfortable chair, for instance, can be an irritating distraction, just as a noisy environment can affect your work pace and take attention away from your work.

office admin stretching

An ergonomic workspace emphasizes attention and comfort

Creating an ergonomic workspace can be as easy as making sure you’re sitting comfortably, with a chair that offers firm back support. If using a laptop, try to also include a separate keyboard, which is raised slightly higher to better support your wrists. Whenever you sit down to start typing, make sure you have a quiet space or appropriate headphones, as well as an comfortable chair to sit in that helps maintain your posture.

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Medical Office Administrator

Great Time Management Strategies for Grads of Medical Office Admin Training

August 17, 2018

office assistant helping front desk

Medical office administrators have exciting but often busy careers. These dedicated professionals need to smoothly navigate many different responsibilities, with plenty of high priority tasks to oversee such as billing patients for procedures, managing databases, and scheduling appointments. Success as an office administrator in a busy doctors’ office, hospital, or walk-in clinic requires some expert time management skills to make juggling various duties easy.

Are you an ambitious individual looking to cultivate a stimulating career in healthcare administration? Below are a few excellent time management strategies to help you thrive after graduation.

Medical Office Administrators Benefit from Good Organization and Planning

Contending with the various duties and interruptions that comes with working in a busy medical office environment takes a fair bit of foresight and preparation. Medical office administrators should make good use of agendas and calendars to help schedule out their days. This way, they can plan their time around important tasks and deadlines.

New medical office administrators should prioritize urgent tasks and responsibilities, making sure to address the most urgent ones first, such as greeting patients and answering important emails, before they tackle other less pressing office scheduling appointment”/> <p class=”contentpitalics”> Keeping a calendar can help medical office administrators effectively manage their time </p> <br/><br/> However, not every day in a medical office can go according to plan. Computers may unexpectedly shut down and patient databases might suddenly crash. There could be an unplanned team meeting or an influx of new tasks to complete. Graduates of medical office administration school should then be ready to revise their schedules to account for any changes throughout the day. </p> <br/><br/> <h2 class=Professionals with Medical Office Admin Training Should Work to Decrease Distractions

There is no shortage of distractions to worry about, with social media and smartphones wrecking havoc on productivity by distracting employees and leading to procrastination. Of course, committed graduates of medical office admin training avoid surfing the web or checking their text messages during work hours. Even just having a smartphone nearby can be a distraction. For instance, the sound of a notification could break a medical office administrator’s focus and decrease their productivity. It’s for this reason that it’s important to leave phones and digital devices safely tucked away in staff rooms.

Grads of Medical Office Administration School Should Try to Focus on One Task at a Time

In a busy office environment, multitasking can often be unavoidable. Patients may come in at the same time as a phone rings, or several important tasks may arise at once. In some cases, office administrators need to multitask to keep up with all their duties. However, top medical administrators know that when they can, it’s best to limit the amount of time they spend multitasking.

scheduling appointments by a office assistant

Multitasking could actually harm productivity!

Avoiding multitasking might sound counterproductive, but it can be essential for maintaining high productivity. For example, if a medical office administrator tries to answer emails at the same time as they take calls, neither task will get their full attention. This can lead to errors, or even take up more time than if these tasks were completed individually. For this reason, medical office administrators strive to give each task their undivided attention.

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Medical Office Administrator

Common Medical Billing Errors Grads of MOA Training Know to Avoid

July 06, 2018

billing statement and calculator

When it comes to working in a medical office, some the most common errors that can be made have to do with billing. These billing mistakes can often be small, but may have enormous consequences, resulting in unhappy clients and a mess of paperwork for medical office administrators. Some billing mistakes are more common than others, such as incorrectly entering a client’s information into the system. Thankfully, first time medical office administrators who are aware of these common billing mistakes are better able to avoid making them and keep operations running smoothly.

Here are a few of the many common billing errors that you can avoid making once you begin your career!

New Medical Office Administrators Should Be Vigilant When Charging Clients

Incorrect charges on a client’s bill are quite common and can happen in almost any profession. A medical office administrator might start by charging a client for a service, such as an irrigation of the ear at a clinic, or removing a corn in a podiatrist’s office. However, when entering figures, the medical office administrator might make a tiny little typo and enter a 2 instead of a 1. As a result, the client is charged twice for the same service, ending up with a hefty bill. These types of typo related billing mistakes can be easy to avoid. All that graduates of medical office administration training need to do is pay more attention when preparing a client’s bill. After all the information has been entered, medical office administrators should review each of the charges on the bill to ensure that they are accurate. With a little practice and experience, a new medical office administrator may also be able to tell if there is an error on a client’s medical bill by looking at the total charge, particularly if it is abnormally high.

Grads With Medical Office Administration Training Should Watch Out for Duplicate Billing

Duplicate billing is another mistake that medical office administrators can catch. Duplicate billing is when a client receives a medical bill charging them for services that they have already paid for. Duplicate billing usually occurs when a medical office administrator processes a bill for a client without first verifying if the client has already paid for the services.

To avoid this error, new medical office administrators should practice due diligence by double checking their systems for any proof that the client has paid for services. New professionals with MOA training may also wish to sift through patient records before proceeding with a charge, or communicate with their colleagues to see if they have already processed the client’s transaction.

Medical Office Administrators Should Make Sure Not to Charge for Cancelled Procedures

On occasion, clients may decide not to undergo certain procedures or tests and cancel before their appointment. Unfortunately, when a client decides to cancel their blood test, physiotherapy appointment, or other scheduled service, the medical office administrator may not be aware and charge them anyway. Avoiding this problem also requires paying close attention to all the details of the client’s medical bill before it is processed, and being sure to communicate with doctors and coworkers to verify if the client has gone through with the procedure.

Mistakes will happen in any career. Fortunately, healthcare colleges like Medix College offer medical office administrator programs that give graduates the skills, training, and confidence for success in their careers. They’ll also get practical experience with the program’s practicum component, giving them the practice they need to avoid making medical billing errors when they start their careers!medical office assistant answering phone

Get trained at a great healthcare college and prepare yourself for success in your career!

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Medical Office Administrator

3 Keyboarding Tips You Can Use at Medical Office Administration School

April 20, 2018

medical office admin typing on keyboard

Busy administrative roles require considerable amounts of typing—as writing emails, logging digital records, and carrying out general word processing is a required part of this career path. The faster a professional can type, with comfort and without the risk of straining oneself, the easier it will be to tackle extended periods of typing. It’s why top MOA programs include keyboarding skills right in the curriculum, allowing students to graduate ready to handle the challenges of this line of work.

This blog will highlight some of the most productive ways students can improve their typing skills.

Those Taking MOA Training Should Know Posture and Position Are Important

One of the most important ways to achieve better interaction with a keyboard is to ensure good posture is being maintained. Use of a keyboard can necessarily involve long periods of sitting in the same spot, so sitting in the most ergonomic position will ensure a healthier interaction.

a package of blood donation

The correct way to type begins before hands and keyboard even meet

Those using a keyboard should endeavour to keep their back straight and directly face the keyboard. Their typing hands should be at a direct, 180 degree angle with the keyboard, while a distance of approximately 50-60 centimetres should be maintained between their eyes and the screen. Planting one’s feet on the ground directly underneath the keyboard is a good strategy that will help to support the rest of the body. Movement of the hands and wrists should be minimized, as a comfortable position is retained.

Those who have completed medical office administration school should note any pain or tiredness that builds up in any region of the body after extended typing. This should be examined. Sometimes adjustments to posture and wrist support should be employed to resolve the issue.

Touch Typing Can Be Helpful After Medical Office Administration School

Keyboard users looking to speed up their speed and comfort while typing benefit from touch typing. By placing the left finger above the “F” and the right index finger above the “J” button, and by spreading out the other fingers so that they sit above the keyboard, the typing hands will be ideally placed to reach all keys with minimum effort—including the commonly utilized vowel keys. This should become the default location for the index fingers.

people typing on keyboard

The right positioning can speed up typing considerably

Further improvements can be made by assuming a slightly modified version of this starting position. By placing the left hand fingers over the “A”, “S”, “D” and “F” buttons, with the right hand fingers on “;”, “L”, “K” and “J” keys, professionals can ensure their fingers are close to all keys on the keyboard. This will further familiarize a keyboard user with the “neighbourhood” of the keyboard, and ultimately facilitates much faster touch typing that doesn’t require looking at the keyboard. Anchored by stationary wrists, the fingers should ultimately return to these positions after every key is struck, thus reverting to the most efficient location.

Practice Will Make Perfect—Seize Every Opportunity You Have to Type and Dictate

Steady progress is very attainable for students in MOA training looking to improve their keyboard skills —but it will take plenty of practice. Keyboard users should approach the process in a slow and steady manner, prioritizing getting each word right the first time, before pushing for a faster “words per minute” (WPM) rate. Slowly, a rhythm will emerge—one which students will be able to feel out and improve on as time goes by.

medical office admin smiling while typing

Like any activity, practice is an essential component in achieving better and better results

By carving out time for practicing, students will soon see improvements. Practicing dictation by listening to recorded conversations, or sections of video, is another good way to improve one’s performance. Encouraging oneself to make the jump from looking at the keyboard to staying focussed on the screen will happen naturally, and will facilitate the user in catching mistakes and generally working in a more open and communicative posture.

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Medical Office Administrator

How to Land Your Dream Job After MOA Training

February 23, 2018

young woman shaking hands with business personCompletion of medical office administrator training represents a major step towards gainful employment in a wide range of medical facilities, clinics, and research centres. Your training will teach you everything you need to know about patient billing, medical transcription, communication styles, patient data collection, and so much more. In addition, hands-on programs don’t just teach you the theory behind these essential skills. You’ll learn how to apply your knowledge to real work settings, helping you step into your first position as a medical office assistant with confidence.

However, how can you get that first job after graduation? Fortunately, it’s easier than you might think. Here are just some tips to get you started.

Expand on Placement Connections and Network, Network, Network

Many graduates of MOA training will already have inroads towards a potential employer forged by the time of their graduation—namely through any institution that they’ve completed a placement at. For example, gradates of MOA training at Medix College will complete an off-site external placement as a mandatory aspect of their training. These employers are often first in line to hire graduates with MOA training.

massage therapy tools

Graduates of MOA training can turn to any existing connections in order to seek leads

By reaching out to personal and professional connections that will have been forged over this placement, students can learn about possible openings early, or hear of another company looking for a medical office assistant.

Build an Employer Wish List After Your Medical Office Administration Courses

When it comes to considering a dream employer, it’s important to think of several different factors. Spending time applying to potential employers in areas beyond a practical commute, or who are solely hiring for positions with hours that you cannot align with, is not a productive use of time. However, by using regional medical career banks, filtered searches on job search websites, and noting local postings, a list of potential employers who satisfy your career goals can be compiled. From this selection, a top-down wish list can easily be drawn, with employer reputation and your own preferences for company size and focus helping you to prioritize who to approach first. It’s often stated that looking for a good full-time position can itself feel like full-time work, but by pursuing this approach, you will know each application sent will be for a position that you’ll truly enjoy after healthcare college.

Prominently Present Your MOA Training and Experience on Your CV

Once you’ve determined which companies you want to apply to, you’ll need to prepare your CV and cover letter. Generally, your cover letter should be used to highlight the skills that are particularly desired for the role being applied to, while the attached resume can be more comprehensive in listing experience and skills.

massage therapy tools

It’s important to highlight relevant experience, education, and skills when applying for positions

For example, if a job opening lists proficiency in database management as a major asset, and your placement included collecting and maintaining information to be compiled into an extensive medical database, you’ll want to put that experience front and centre. In this way, you’ll be able to quickly show employers that you are an excellent candidate for the position.

Do you want to build a rewarding career in medical administration?

Contact us at Medix College today to learn how a medical office administration course could be the perfect choice.








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For over 40 years Medix College has been providing industry leading Health Care career training for those looking to become medical professionals. Currently Medix College has three campuses across Ontario with each of the featuring state-of-the-art facilities. Medix college believes in helping students to achieve quality education quickly.

Every year hundreds of Medix graduates are added to the Canadian healthcare workforce. Medix is the clear choice for those looking to change their life today.

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Medical Office Administrator

Essential Multitasking Tips You Can Use in Your Medical Office Administrator Career

December 01, 2017

medical office admin talking

As a future medical office administrator, you know that the healthcare field can be fast-paced and demanding, no matter what role you play in the industry. With excellent training, you can be confident that you will be well-prepared for the technical tasks required of you as a medical office administrator.

Throughout your training, you’ll learn everything from patient data collection to patient billing, medical transcription, and more. Each of these responsibilities will be an important part of your career. It’s no wonder that one of the many skills you’ll use during your workday will be multitasking! Keep reading to learn more about how multitasking can help you take your career to the next level and help you stand out as an efficient and effective medical office administrator.

Identify and List Your Tasks in Advance During Your Medical Office Administrator Career

To multitask effectively, you need to be able to organize your work in advance. The first step of this process is to take an inventory of the tasks at hand. What do you need to accomplish? Writing down this list in a visible place is important for two reasons. First, it allows you to see the big picture of your day and get a better idea of how much you can accomplish. Second, it will make it easier for you to adjust your plans throughout the day. Did you unexpectedly complete a task early? Cross it off your list and make space for something new.

medical office admin writing

Keeping a formal task list will make it easier to multitask in an organized fashion

Don’t Take on Too Much—Keep Your Healthcare College Training in Mind!

Another important component of multitasking is to make sure you have a manageable amount of work on your plate. As graduates of medical office administration training know, attention to detail and thorough work is absolutely essential in the medical field. When multitasking, make sure you don’t take on so many tasks that you cannot attend to them adequately. Instead of trying to work on four items at once, start with just two or three. This way, you can be confident that you are working efficiently and effectively.

office admin talking to patient

Balancing just a few tasks at a time will help you focus your attention

Set Completion Deadlines for Tasks to Avoid Turning Multitasking Into Procrastination

On a similar note, taking on too many tasks at once can lead to another multitasking problem: procrastination. To avoid multitasking as an excuse to not completing a task on time, set completion deadlines for the tasks you are working on. If you know that you need to do client intake, answer six emails, and also have to complete backlogged paperwork, set a deadline for each of these tasks. This way, you can keep track of whether or not you are working at a fast enough pace, and avoid endlessly shuffling your tasks around unproductively.

Build a Routine for Your Medical Office Administrator Career

Finally, the best way to become an effective multitasker is to make it a part of the routine of your medical office administrator career. While it is important to be flexible and responsive to ad hoc tasks and duties, developing your own repetitive system will make it easier for multitasking to become second-nature and habitual in your day-to-day work life. By, for instance, beginning every day with the same group of tasks, you will begin to be able to perform tasks more quickly through repeated practice. With the right strategy and approach, you can make multitasking one of your stand-out strengths as a medical office administrator.

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